Returns Policy

Flat Tummy Protein is committed to providing a high quality standard of products and services.


We adhere to and maintain at all times the highest levels of food safety, cleanliness, quality assurance and control in all areas of our warehouse.


We endeavour to do our best to satisfy our customer provided the issues are under our control and will fully cooperate to assist with customer concerns.


Please contact us by clicking here with any Flat Tummy Protein return request you may have.

The following conditions will not be eligible for any credits, refunds or returns:

  • The products ordered were part of a promotion or special
  • If claims for defective products are not made within 14 days after receipt of goods
  • The products have been opened or the customer has sampled and does not like the products
  • The customer changes their mind or has made a mistake in their order
  • If there is a sudden change of price. Prices are subject to change without prior notice due to the dollar fluctuation exchange rates.

Please note: Flat Tummy Protein  is not responsible for the freight costs of return if the cause of return is not Flat Tummy Protein's fault.

If credit / refund / replacement is agreed upon, this will only be issued once the original items have been returned to Flat Tummy Protein.